CAGD Issues Detailed Clarification on November 2025 Allowance Delays for Teachers and Other Workers.

CAGD Issues Detailed Clarification on November 2025 Allowance Delays for Teachers and Other Workers.

The Controller and Accountant-General’s Department (CAGD) has issued a full clarification on the delayed payment of two categories of allowances that were expected to reflect in the November 2025 payroll. 

This update has become necessary as many teachers and other public sector workers have been raising concerns, seeking answers, and wanting clear direction on when the outstanding allowances will finally be paid.

In its detailed communication, the department noted that the delay was not intentional but the result of a technical hitch that occurred during the final payroll run for November 2025. This unexpected challenge affected the smooth processing of two specific allowances. Due to the sensitivity of the government payroll system, CAGD explained that attempting to force the allowances through the system could have created further disruptions, including delaying the payment of November salaries for all government workers.

To prevent such widespread complications, the department made a strategic decision to pause the processing of the affected allowances while ensuring the main salary component was delivered on time. This decision, though necessary, meant that workers who were expecting these allowances would not see them in their November payroll.

CAGD reassured all affected workers that the issue is currently being fixed by its technical team. The department emphasised that the payroll system is a complex national platform, and once a technical challenge emerges during the final run, careful correction is needed to avoid compromising the integrity and timing of workers’ salaries.

As part of the update, CAGD confirmed that the outstanding allowances will now be paid together with the December 2025 salaries on 18th December 2025. This means that workers will receive their delayed allowances plus their regular December salaries in a single payment cycle. For many teachers, especially those relying on these allowances for planning, this clarification offers a clear timeline to expect the funds.

The department also expressed regret for any inconvenience the delay has caused. It acknowledged the importance of allowances to workers’ financial planning and daily needs and appreciated the patience public sector workers have demonstrated while awaiting an official explanation.

CAGD further encouraged workers to remain calm, assuring them that the matter is under control and will not affect subsequent payroll cycles. It also reaffirmed its commitment to ensuring timely and accurate salary processing for all government employees.

This update brings clarity, restores confidence, and assures teachers and other affected workers that the delayed allowances will be fully addressed in the next payroll run. With the technical issue already being worked on, the department expects a smooth and complete payment in December, ensuring no worker is disadvantaged beyond this temporary delay.