GCB Revises E-Banking Charges: Key Details You Should Know

Ghana Commercial Bank Announces Review of E-Banking Tariffs: What You Need to Know.

Ghana Commercial Bank (GCB) has officially announced a revision of its e-banking service charges, effective May 1, 2025. 

The bank has outlined updated fees aimed at enhancing service delivery and aligning with evolving operational demands. In this article, we will break down the new tariff structure and what it means for GCB customers.

New Tariff Structure

The new tariff structure includes the following changes:

1.) E-Bundle Fees: A monthly fee of GHS 15 will apply to customers using the E-Bundle package. However, customers aged above 60 years are exempted from this charge. This exemption is a welcome relief for senior citizens who may be on a fixed income or have limited financial resources.

2.)Bank-to-Wallet Transfers via Mobile App: A 1% charge of the transfer amount will now apply to all transfers, with a maximum cap of GHS 20 per transaction. This means that customers will need to factor in this charge when making transfers via the mobile app.

3.) ATM Usage Fee: Customers making withdrawals beyond an initial GHS 10,000 limit will incur an additional fee of GHS 20 per transaction. This fee is likely aimed at discouraging large cash withdrawals and encouraging customers to use alternative channels for their transactions.

What This Means for GCB Customers.

The revised tariff structure may have implications for GCB customers, particularly those who frequently use e-banking services. Customers will need to take note of the changes and plan their transactions accordingly to avoid incurring unnecessary charges.

GCB's Commitment to Digital Banking.

GCB emphasizes that this tariff adjustment is part of its ongoing commitment to delivering reliable and secure digital banking services. The bank remains dedicated to meeting the financial needs of its customers with transparency and care.

Tips for GCB Customers

To minimize the impact of the revised tariff structure, GCB customers can consider the following:

•Plan your transactions: Take note of the new charges and plan your transactions accordingly to avoid incurring unnecessary fees.

•Use alternative channels: Consider using alternative channels, such as online banking or mobile banking, to avoid ATM usage fees.

•Monitor your account: Keep a close eye on your account balance and transactions to avoid incurring unnecessary charges.

Conclusion

The revised tariff structure is a significant development for GCB customers, and it is essential to understand the implications of the changes. 

By planning your transactions and using alternative channels, you can minimize the impact of the revised tariff structure. GCB remains committed to delivering reliable and secure digital banking services, and customers can expect continued innovation and improvement in the bank's services.



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